BloomlyEmail usHow can we help?
We're a small team and we read every message. The quickest way to reach us is email — we usually reply within 1–2 business days.
Contact
adrian@digitalcreator.aiCommon questions
How does the free trial work?
Bloomly starts with a 7-day free trial. You won't be charged during the trial, and you can cancel any time before it ends in iOS Settings → your Apple ID → Subscriptions.
How do I cancel my subscription?
Open the iOS Settings app → tap your name at the top → Subscriptions → Bloomly → Cancel Subscription. You can also reach this from inside the app: Settings → Manage subscription.
How do I restore a purchase?
If you reinstalled the app or switched devices, open Bloomly → Settings → Restore purchases (it's also on the paywall). Make sure you're signed in with the same Apple ID you subscribed with.
How do I delete my account and data?
Open Bloomly → Settings → Delete account. This permanently removes your photos, check-ins, and all associated data.
Is Bloomly medical advice?
No. Bloomly is a private wellness journal that helps you notice patterns in your own skin over time. It does not diagnose, treat, or provide medical advice. Always consult a dermatologist or clinician for medical concerns.
Who can use Bloomly?
Bloomly is intended for adults (18+). Please only photograph your own skin (or skin you are the parent/guardian of), affected areas only — never private or intimate areas.
Stay in the loop
Get occasional Bloomly updates and skin-journaling tips. No spam — leave any time.
Bloomly is a wellness journal, not medical advice. Always consult a clinician for medical concerns. Made by Dimac Media LTD.